Privacy Policy

Our Commitment to Your Privacy

At Skyloft, we understand the importance of protecting personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website or interact with our services.

We are committed to transparency and giving you control over your personal data. We only collect information necessary to provide our services and improve your experience.

Information We Collect

Information You Provide Directly

When you contact us or use our services, you may provide:

• Name and contact information (email address, phone number if provided)
• Organization name and details about your nonprofit
• Messages and communications you send to us
• Any other information you choose to share in forms or correspondence

Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type and version
• Device information and operating system
• IP address and general location data
• Pages visited and time spent on our site
• Referring website or source
• Cookie data (with your consent, as described in our Cookie Policy)

Information from Third Parties

We may receive information from analytics providers, advertising networks, and other third-party services that help us understand how our website is used and improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

Legal Basis for Processing

We process your personal information based on:

• Consent: When you provide explicit consent for specific purposes (such as marketing communications or analytics)
• Contractual Necessity: When processing is necessary to fulfill our services to you
• Legitimate Interests: When we have legitimate business interests that don't override your privacy rights
• Legal Obligations: When required by law or to protect legal rights

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who help us operate our website and deliver services (such as hosting providers, analytics services, email platforms)
• Analytics Partners: Companies that help us understand website usage and user behavior
• Advertising Networks: Platforms that help deliver relevant advertisements (with your consent)
• Legal Requirements: When required by law, legal process, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We ensure that third parties who handle your information maintain appropriate security measures and use your data only for specified purposes.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure data transmission using encryption protocols
• Regular security assessments and updates
• Access controls limiting who can view personal information
• Employee training on data protection practices
• Monitoring for unauthorized access or suspicious activity

While we take reasonable precautions, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of protection.

Data Retention

We retain personal information for as long as necessary to:

• Provide our services and respond to your inquiries
• Comply with legal obligations and resolve disputes
• Maintain business records for legitimate purposes
• Improve our services based on historical data

When information is no longer needed, we securely delete or anonymize it. You can request deletion of your personal data at any time (subject to legal retention requirements).

Your Rights and Choices

You have the following rights regarding your personal information:

To exercise these rights, please contact us through the information provided on our contact page. We will respond to your request within a reasonable timeframe.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our contact page. We will process your request promptly.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top indicates when changes were made. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.